The mouse is one of the most important accessories in the configuration of the computer. It is with its help that the device is controlled. During operation, not only two mouse buttons are used, but also a special scroll wheel. It allows you to promote the page, which is an important opportunity for each user. This eliminates the need to constantly press a button on the keyboard or move the slider yourself.
But what if the wheel suddenly stops functioning normally? What could be the cause of the malfunction and is it possible to fix the mouse yourself? All this you will learn in this article.
Scrolling Issues
Most often, such a malfunction has special symptoms. The mouse scrolls poorly. During the scrolling of the page jumps appear, the movement occurs in jerks, then up and down. The image jumps, twitches, this greatly complicates the consumption of information from the screen.
In this case, you have to use other methods to move the image on the display. But they are not always convenient, especially to those who are used to using the wheel.
Mouse state
There may be several reasons for this incorrect mouse operation. To determine the one you have come across, it is necessary to conduct a thorough diagnosis of both the accessory itself and the computer.
In most cases, having understood what the problem is, you can deal with it yourself without resorting to the expensive help of specialists.
IMPORTANT! A major role in the performance of the mouse is played by its care. One of the simplest causes of a malfunction can be a banal hit of dirt on the wheel.
That is why it is important to regularly clean the mouse and all other accessories that are connected to the computer. In case of contamination you just need to clean the mouse with a cotton swab or other improvised means. Make sure that water does not get into the device.
Reasons for the malfunction
The first step is to understand why the wheel began to work not as it should. The most common causes of a problem include the following.
- Wheel pollution. Ingestion of large amounts of dust, hair or other small particles of dirt.
- Incorrect settings mice in the Control Panel. Software reasons that are very easy to solve. You just need to slightly change the settings.
- Outdated drivers or their complete absence. This can happen if you constantly postpone updating the system or its individual parts. Some users think that updates do not matter, but this is not so. In the end, the system simply will not be able to support the connection of some accessories, especially if they are new, more advanced models.
- Mechanical damage to the mouse. This can be either a consequence of the impact or a breakdown of the mechanism over time. In this case, the mouse will have to be disassembled, but you can do it yourself.
Diagnostics
In order to determine the cause, several actions should be performed at once to eliminate the malfunction. And first thoroughly inspect the mouse, computer and its system settings.
In case you see that the wheel is simply dirty and should be cleaned.. Sometimes you may need to disassemble the device. This requires instructions that are easy to find on the Internet or in an accessory kit.
IMPORTANT! Please note that the internal structure of different mouse models can vary significantly. Therefore, look for exactly the instruction that is suitable specifically for you.
Trouble-shooting
It is best to find a video review where it will be clearly demonstrated what exactly needs to be done.
If this does not help, try a different method. You need to go to the Control Panel, and then find the "Mouse" item. There you can find "Properties" and select "Wheel" in the menu that opens.
Change scroll options
Now change the vertical scroll option to three or more. In most cases, this helps to solve the problem and you won’t have to buy a new mouse.
You can also change some other available settings to make the accessory more comfortable to use. For example, adjust sensitivity or response speed.
Install new drivers
The next step, if this does not help, will be the installation of new drivers. Most likely, the ones on the computer are already out of date.
IMPORTANT! To restore the correct operation, you will need to download the necessary files from the manufacturer’s official website. They are different for each specific version of Windows. Therefore, be careful when choosing.
After that, the installation of the latest drivers you need will begin. No special user intervention is required. It is only necessary to complete the installation, and then restart the computer.
Finding out whether you need such an installation is very simple.
- Go to the "Device Manager", which is located in the same Control Panel.
- Find the "Mice and other pointing devices" option there.
REFERENCE! If the drivers are out of date, then most likely, opposite this item there will be a yellow exclamation mark or other signal indicating the need to reinstall.
Mouse parsing
Then try to disassemble the mouse. You can lubricate the wheel with special oil. Or act on the mechanical brackets that are next to this element of the accessory. Other ways to fix mechanical problems can be easily found on thematic sites. Often they are accompanied by visual videos.
Mouse replacement
If all of the above methods do not help, then it remains only to replace the mouse. Choose a new model, paying attention to its purpose and characteristics. Do not overpay for an advanced gaming device if you need a mouse exclusively for office work.
Now you know why the wheel of a computer mouse may not work properly and scroll the page with constant jumps. Having determined the correct cause of the problem, you can deal with it yourself and significantly save on contacting the service center.
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